The Remembering Empire
Last updated: [30/11/2025]

1. Introduction

The Remembering Empire (“I”, “me”, “my”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains what data I collect, how I use it, and the rights you have under UK GDPR and the Data Protection Act 2018.

By using this website or working with me, you agree to the terms described here.

2. Who I Am

Elaine Ball
The Remembering Empire is operated by Fulfilpotential LTD, a company Registered in England and Wales.
Email: [email protected]
Website: www.therememberingempire.com
I am registered and operating in the United Kingdom.

3. What Information I Collect

I may collect and store the following information:

3.1 Information you provide directly

Name

Email address

Phone number

Details you include when contacting me via forms, email or booking systems

Information shared during 1:1 sessions (held securely and confidentially)

3.2 Website & technical data

When you visit this site, I may automatically collect:

IP address

Browser type

Pages visited

Cookies and tracking data for site performance and analytics

3.3 Payment information

If you purchase a service or programme, payment is processed securely through third-party providers (e.g., Stripe, PayPal).
I do not store your card details.

4. How Your Information Is Used

I use your information to:

Respond to enquiries

Provide therapy, breathwork, coaching, or related services

Manage bookings and client communication

Send resources or guides you have requested

Improve website performance and user experience

Maintain records in line with professional standards and legal requirements

Send occasional updates or newsletters (only with your consent)

5. Legal Basis for Processing

Under UK GDPR, I process your information using the following lawful bases:

Consent — when you opt in to receive emails or download a guide

Contract — when you book a session or programme

Legal obligation — for professional record-keeping required by law

Legitimate interest — to improve my services and website

6. How Your Data Is Stored

Your information is stored securely using:

Encrypted digital records

Password-protected devices

Secure professional software (e.g., therapy notes platforms, booking systems)

I retain client records for the period required by my professional body and insurance (typically 7 years), after which they are securely deleted.

7. Sharing Your Information

I do not sell or share your personal data with third parties unless:

Required by law or safeguarding responsibilities

You give explicit written consent

Necessary for secure processing (e.g., payment platforms, booking systems)

All third-party processors comply with GDPR.

8. Cookies & Analytics

This website may use cookies and analytics tools (e.g., Google Analytics) to track site performance.
You can control or disable cookies in your browser settings.

9. Your Rights

Under UK GDPR, you have the right to:

Access the personal data I hold about you

Request correction of inaccurate information

Request deletion of your data (where applicable)

Withdraw consent at any time

Request a copy of your data

Complain to the ICO (Information Commissioner’s Office) if you believe your data is being misused

To exercise any of these rights, email: [email protected]

10. Children’s Privacy

This website and my services are not intended for individuals under 18 unless working with parental/guardian consent.

11. Changes to This Policy

This policy may be updated occasionally.
Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact

If you have questions about this Privacy Policy or how your information is handled, contact:

Elaine Ball
[email protected]